FREQUENTLY ASKED QUESTIONS
Q: Your reservations show that there are no seats available online… can I still book?
A: Unfortunately, if it shows online that there are no seats available at that time, we are indeed fully booked. We hope you are still able to join us at another date and time!
Q: Can I make a reservations for a party over 7 people online?
A: Please contact us via email or telephone (604.888.8386), as we would be more than happy to assist you with reservations for parties ranging in size of 7-40 guests.
Q: Do you often customized weddings & corporate events?
A: Yes, we look forward to hearing from you. Please contact us via email or telephone (604.888.8386) to discuss further.
Q: Do I need a reservation in advance for Afternoon Tea?
A: We highly recommend reservations for all guests (which you can book online here). However, it not required for Afternoon Tea or our Brunch & Lunch menu.
SHOP THE HOUSE
Q: How does your sizing fit?
A: We carry sizes XS-XL in a variety of lines including our own private label. Typically, sizes fit true to size. Each posted item will display what size the model is wearing for your reference.
Q: Where do you ship to?
A: We ship to Canada & the U.S. We offer a flat rate shipping fee of $10 to Canada & the U.S. If you would like an order shipped Internationally, please contact us at email@example.com
Q: If a product is Sold Out, will it be coming back?
A: Typically, we offer small-batch sizing to a more one-of-a-kind shopping experience. However, please contact us if you are looking for a specific size and style at firstname.lastname@example.org
Q: Do you carry more pieces in store than the ones shown online?
A: Yes, we do! Due to high volume of turnover, we only offer short-term limited options online. We would love to see you in the store to see what else we carry!